FAQs

Q1. Can I change the departure dates?
A1. Technically speaking, you cannot change the departure date. We will have to cancel the original ticket for which there is a penalty. The penalty amount varies from airline to airline and generally in the range of about $375 and it can be even more for Trans-Atlantic flights. And after that cancellation, we will have to issue a new ticket whose price might be different (probably higher) than the one cancelled, provided seat is available.

Q2. Is filling of Authorization form mandatory if I buy tickets using Credit Card?
A2. Yes, filling up the authorization for is mandatory if you are buying tickets using a Credit Card. As the name suggests, Authorization form authorizes us to charge your credit card and helps prevent fraud.

Q3. What is an e-ticket? I did not receive any ticket or any other document from my travel agent, is that OK?
A3. Most of the Airlines are now going for E-Tickets (electronic ticket). In this form of ticket, the traveler does not receive any paper copy of the ticket or any documentation. The traveler has to show up at the airport with his valid ID and the Boarding pass is issued there and then. Even with E-ticket, Travel agents sometimes issue an invoice and an itinerary

Q4. How can I confirm meal and seats?
A4. For seat and meal confirmation, we will definitely help you with forwarding your request to the airlines – but that’s just a request and for final confirmation, you will have to call the Airlines directly.

Q5. How do I make infant booking?
A5. While making a booking, remember to mention that a particular ticket is for infant. There has to be on adult per infant. In rare scenario when a single person has to travel with more than one infant then the first infant buys the infant ticket and the rest of the other infant buys child ticket

Q6. What is the difference in price for an infant ticket and a child ticket?
A6. An infant pays 10% of the published fare and a child pays 75% of the published fare. Age limit for infant is 0-2 years and for child is 2-12 years.


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